Skilled communicator to the Guest Service Team (20 hours/week)
Join our Guest Service team and ensure remarkable guest experiences through both written and verbal communication. We are looking for a skilled communicator who excel in both written Danish & English.
Are you motivated by creating guest service that goes above and beyond? Do you flourish when working in a collaborative environment with supportive teammates? We welcome you to join our team and be a part of something truly exciting.
We are looking for a team member to join our Guest Service Team. Your primary responsibilities will include responding to guest emails and phone inquiries and interacting with our community on social media platforms with a cheerful and engaging tone. Additionally, you will have shifts in guest-facing areas, working alongside your team. The position initially offers around 20 hours per week, with the possibility of more hours. Your schedule will include weekdays, holidays, and every other weekend.
Your tasks will include:
- Answering emails and phone inquiries from our guests.
- Engaging on social media to strengthen our presence.
- Providing assistance and guidance to guests as they explore LEGO House.
Feeling inspired? Apply today!
This is a 20-hour position with the possibility of up to 30 hours per week that offers a unique opportunity to create memories for a lifetime.
We conduct interviews on an ongoing basis and are prepared to hire as soon as we find the right candidate.
You are welcome to write your application in Danish or English as you prefer.
Apply now and join us in creating unforgettable experiences for our guests!
What’s in it for you? Here are some of what to expect:
Social
events - Our staff association invites all employees
to a wide range of social gatherings. There is something for everyone's taste,
New Year's party, carnival fun, ice skating, and much more.
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellness – We want you to be your best self, so you’ll have access to a lot of wellbeing initiatives and programs, both physically and mentally.
In connection with recruitments in LEGO House, we process your personal data as stated in this Privacy Policy.
About LEGO® House
LEGO® House is an experience house in Billund, Denmark, celebrating the LEGO brick and the LEGO idea. The 12,000m2 is filled with 25 million LEGO bricks ready to give LEGO fans of all ages the ultimate LEGO experience.
In LEGO House we are not only working on making memorable and magical LEGO experiences for all our guests, but also on being the best place to work for all employees. Here you can be your true self at work every day and you will be appreciated for exactly who you are. We strive to create a diverse, dynamic and inclusive culture of play, where everyone feels safe, valued and they belong.
As an employee at LEGO House, you are part of a team of passionate and dedicated specialists and leaders who, across teams and functions, are committed to creating world-class LEGO experiences for everyone visiting the house. We have a fundamental belief that to deliver this, LEGO House needs to be the best place to work for all employees. It is like a coin where the one side does not go without the other.
When recruiting future colleagues, we focus not only on recruiting colleagues who match the job description and profile. A match with the LEGO House values and culture is also a requirement, and by joining the team you get the opportunity to have an exciting career with a much-loved brand where personal development and purpose in what you do, goes alongside passing on fantastic LEGO moments to our guests.
Go explore LEGO® House - The world's best play date to learn
more about our mission, workplace, people and culture.
- Locations
- Billund
- Employment type
- Part-time
Skilled communicator to the Guest Service Team (20 hours/week)
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